Western Indiana Work-Keys Profiled Skill Requirements

Morris Manufacturing in Brazil, Indiana

1. Machine Operator Job

Observation: Entry level 4 and Level 5 is required for effective performance.
Example:
The Machine Operator’s spend approximately three quarters of their time watching for defects and examining parts by checking with gauges, templates and micrometer for precision height and inside or outside diameter.

Teamwork: Level 4 job entry and effective performance
Example:
Machine Operators work in teams to control multiple cutting and boring machine operations to complete the customized specifications and standards requested by the customer and meet company production rate.

Applied Mathematics: Level 4 for job entry and effective performance.Example:
Using a height stand template, a visual inspection is completed and then a nelson probe measures the drill hole by using a sensing device. The Machine Operators in the 52/ 72 part area measures the etching and bore whole size and compare it to the spec sheet attached to the travel ticket or diagram

2. Quality Inspector job at Morris Manufacturing in Brazil, Indiana.

Applied Mathematics: Level 4 is the recommended level of entry and for effective performance level
Example:
Applied Mathematics skills are required for performing 95% of the tasks on the Final Task Lists. They use this skill to solve problems that require a single operation such as reading micrometers, OD gauge and template gauge.

Reading for Information: Entry is Level 3 and effective performance is Level 4
Example:
Materials the quality inspectors read on the job include; procedure manuals, product notices, memos posted on company bulletin boards, information found in Morris Manufacturing quality manual, and information contained within computer help screens, technical manuals, policy statements, company update memos and electronic mail.

Locating Information: The entry is Level 4 and effective performance is Level 5.
Example:
The Quality Inspector completes a communication ledger to inform the next shift of departmental activities, quality problems and rejected items. They spend approximately three quarters of their time testing and recording defects and parts readings by checking with gauges, templates and micrometer for precision height and inside or outside diameter, to troubleshoot work problems in conjunction with the operators.

Technical Products in Brazil, Indiana

1. Tig Welder job.

Locating Information: Entry Level 4 and Performance Level 5
Example:
The Tig Welders indicated that the WorkKeys Locating Information skill is required for 98% of the tasks on their Final Task List. The Tig welders must use this skill when welding the fabricated pieces together into the correct shape as is indicated on the blueprints.

Observation: Entry Level 3 and Performance Level 4
Example:
The Tig welders spend most of their time watching for defects and examining pictorial drawings to perform assembly of various aerospace, medical or cryogenic parts.

Applied Mathematics: Entry Level 3 and Performance Level 3
Example:
The Tig welders use the tape measure to make a template of every 1/8 inches and tacking to weld or indicate a marking line. The mark line can be measured as increments of 1/8, to 1/16 inches for tolerance.

Teamwork: Entry Level 3 and Performance Level 3
Example:
The welders are divided into work teams and are in a progressive stage in using lean cell approach to increase quality and production levels. The welders indicated that the entire assembly line works together to create a complete product that meets customer and Technifab standards.

Great Dane Trailers in Brazil, Indiana

1. Assistant Trailer Builder job

Observation: Entry level 3 and performance level 4
Example:
The details an ATB pays attention too is straight forward and may consist of watching a Specialist affix labels and tape to trailers. Another procedure may be the process of watching the procedure of drilling the floors in LOL. The ATB learns the procedure by observing and then takes over the job.

Teamwork: Entry level 3 and performance level 4
Example:
The ATB showed acceptance of team goals by working cooperatively as a member of the assembly group and to be assigned different work stations as production needs are required. The teams range from 2 workers to 15 per team.

Applied Mathematics: Entry Level 3 and performance level 3
Example:
The ATB use this skill to solve problems that require a single operation such as reading inches of a tape measure. The ATB cuts the plywood scuff band for the LOL areas by measuring the lengths of wood with a tape measure as specified by the Specialist.


AET Packaging Films in Terre Haute, Indiana

1. Support Operator job

Observation: Entry level 4 and performance level 5
Example:
As each Support Operator is assigned to a work group, the skill of observation is not only used for on the job training but also to recognize if the quality of the product is acceptable according to the specification sheet. Observation skill is used when conducting themselves in a Safety oriented manner and being safe with other coworkers. It is critical observation for Support Operators to read and understand the COSR and GQS reports to perform the proper methods of production, and packaging.

Teamwork: Entry level 3 and performance level 3
Example:
The Support Operators agreed most areas of the plant conduct a 5 to 10 minute meeting at the beginning of the shift to accept the assigned work responsibilities of the day in order to meet the team goals. Additional team responsibilities include participation in Emergency Response Team, Safety Team, Performance Team, Quality Team and the day to day work teams.

Locating Information: Entry level 4 and performance level 4
Example:
The Support Operator must use Customer Order Specification Report to establish packaging methods and materials required to complete the order for shipping.” The pack out duties of the support operator are drive by the above task since the COSR is how the support operator prints labels, locates weight and length specifications, etc.

Applied Mathematics: Entry level 3 and performance level 4
Example
Support Operators verify slit roll weight and dimension (OD) of product by using scales, gauges and tape measure.” As well, they inspect or measure finished products using tape measure, gauges, micrometers, calipers, tachometers and templates”. The support operator takes the measured results and records it into forms on the computer or paper log.


Icon Transportation Co. in Terre Haute, Indiana

1. Customer Service job

Listening: Entry level 3 and Performance Level 4
Example:
The CSR’s must be able to multi-task such as answering questions, entering data into computers and building a good rapport with the customer to support this skill. This is listening to information, taking the message down and acting on the needs of the customer.

Locating Information: Entry level 3 and Performance Level 4
Example:
The CSR must use this skill when pulling information from booking sheet or fax transmittal to locate several pieces of information and insert into another form known as the Horizon dispatch system. Also used to prepare an electronic order transmission (EDI), CSR puts in excel spreadsheet to chart and graphs the progress of the shipments.

Observation: Entry level 3 and Performance Level 4
Example:
The CSRs will work safely to prevent on the job injuries by following Icon Transportation policies and OSHA procedures. This statement is critical to meeting the Icon Transportation standards. It is also the responsibility of the CSR to exam the data written and computerized for accuracy based on the data provided by the EDI transmission from the customer or telephone conversation.

Reading for Information: Entry Level 3 and Performance level 4
Example:
The CSR might have to read an e-mail transmittal from the customer to transfer the information into the Horizon computer system to complete the details for the dispatch department. The CSR will watch the cargo status through various departments email communication throughout the shipping transit to keep customers informed of the status of Hot shipment deliveries.

2. Machine Operator job

Observation; Entry level 5 and performance level 5
Example:
The responsibility of the machine operator/mechanic is to examine parts to make sure the correct parts and equipment were provided to complete the maintenance duties of the job and to detect malfunctions, such as worn or damaged parts.

Locating Information: Entry level 4 and performance Level 5
Example:
The machine operator/ mechanic troubleshoot work related problems by systematically evaluating the trends in the process of the equipment step by step. The machine operator/mechanic refers to books that contain instructions and computer screens that contain diagrams to determine the regulation of the machines.

Teamwork: Entry level 3 and performance level 4
Example:
The machine operator/mechanic shows acceptance of team goals by working cooperatively as a member of the assembly group and to be assigned different work stations as production and maintenance needs are required. Also, machine operators will direct other employees in keeping hoppers supplied with customer furnished product and in removing and stacking finished product.

Applied Mathematics: Entry level 4 and performance level 5
Example:
The machine operator must determine in millimeters then convert it to inches and then divide to see how many picks will come out of a roll of plastic. In the mechanic role the Kalafas wrapping machine must be adjusted by using a tape measure to set the guide to position the spacing correctly so the glue distribution is set by the size of the product.

Moore Langen in Terre Haute, Indiana

1. Pressman job

Observation: Entry level 4 and performance level 4
Example:
The pressman will learn their job by observing co-workers perform the procedures. Some of the duties include observing the pull outs from the run to match the proof that was signed off on by the supervisor. They also check to make sure the feeder is feeding the paper correctly and check the ink and water levels during production.

Locating Information: Entry level is 4 and performance level 4.
Example:
The pressman use locating information when interpreting job tickets. The job ticket contains information such as the size of paper, quantity, weight, type of paper, ink, number of colors, additional processes required for the job and layout.

Reading for Information: Entry level 4 and performance level 4
Example:
The pressman follows written directions from manuals to troubleshoot the presses. Much of the press troubleshooting and maintenance is preformed the pressmen. Also, pressmen replace the ink rollers and mix the ink by using manuals provided.

Applied Mathematics: Entry level 3 and performance level 3
Example:
The pressman uses applied mathematics when calculating how many more sheets to run in completing a job by multiplying the number of sheets per inch by the number of inches of paper to calculate the total number of sheets. Pressmen have access to a calculator and or formula sheet if needed to perform the calculations. Also, pressmen divide the number of sheets needed by the number of sheets that can be run with one pound of UV coating.

Digital Audio Disc Corporation in Terre Haute, Indiana

1.  Production Maintenance Technician (PMT) job

Observation: Entry level 5 and performance level 5

Example:
PMT observe at level 5 observation when they "enter commands to maintain ASRS, observe motorman robotic operation and monitors AGV's via the superfrogg computer screen of machine controller for malfunctions and error messages."  The PMT loads software instructions into machine controller or enters commands to retrieve preprogrammed instructions from external media sources.

Locating Information: Entry level 5 and performance level 5

Example:
PMTs will repair electrical equipment using appropriate safety guidelines, schematics and technical manuals.  Also, the PMTs troubleshoot equipment and analyzes operational malfunctioning with technical testing devices, such as oscilloscopes, function generators, meters and calibration to locate and diagnose the nature of the defect and ascertain repairs to be made.

Applied Mathematics: Entry level 4 and performance level 5

Example:
Both groups of PMT's indicate the task of reading DADC set up sheets, work instructions and specifications to determine prescribed setup and operation of machines requires the use of Level 5 mathematics.  In support of this the PMT should have basic PLC, digital knowledge and ladder logic to be able to troubleshoot using the mathematics formulas and conversions.

Applied Technology: Entry level 5 and performance level 6 is required

Example:
This position reflects level 5 Applied technology skills on the job since (PMT) must understand the use of complex tools to maintain equipment and analyze operational malfunction when using testing devices such as oscilloscopes, function generators, meters and calibration to locate and diagnose the nature of the defect and ascertain repairs to be made.

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* To learn more about taking a Work Keys Assessment for local job openings call (812) 234-6602.
* To learn more about improving Work Keys Skill Levels contact one of the following locations: The full service WorkOne office, located at:
30 North 8th Street
4th Floor
Terre Haute, IN
812-234-6602

Office Hours: 7:00 AM to 5:00 PM Monday through Friday

Or one of the two WorkOne Express Offices at the following locations:

Family Self-Sufficiency Center	Area 30 Career Center
2001 North 19th Street	1 North Calbert Way
Terre Haute, IN 47804	Greencastle, IN 46135
812-232-1381 ext. 365	765-653-3515

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