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Work Keys

Employers, nationwide, are concerned about their employees being able to meet the challenges of a high performance workplace in the 21st century. Higher skill levels will be necessary to meet those challenges and that means ongoing workforce training and education.

ACT, in consultation with employers, educators, and experts in employment and training requirements, has identified critical workplace skills. The WorkKeys system was then developed as a cost effective way to introduce a common language into workforce development.

The WorkKeys System consists of:

  • Profiling (job analysis) to determine the skill requirements of jobs;
  • Skill assessment to determine the current skills of individuals;
  • Instructional support to help educators/trainers assist learners in improving their skills.

Job profiles help employers identify the skills needed for workers to be successful on the job, taking the guesswork out of the hiring process. Using proven methods, professional job analysts work with existing staff to define the duties of each occupation and create a specific profile.

Then, working with the state’s WorkOne Centers, individuals who have had their skills previously assessed are then cross-checked with those job requirements. When matches are found, WorkOne Centers forward the prospective applicant’s information onto the company. WorkKeys also makes it easier for a company to identify skill gaps and determine the type of training program which may be required to upgrade the skills of their current workforce.

WorkKeys is designed to measure workplace skills, relate those skills to specific jobs, identify skill gaps, and help individual workers acquire new skills. Work Keys job profiling and worker assessments are now available at no charge, to qualifying companies through the Indiana Department of Workforce Development (DWD).

The cost of profiling jobs and assessing current and potential new employees will be paid by DWD. WorkKeys measures skills in the following areas:

    • Applied Mathematics
    • Applied Technology
    • Business Writing
    • Listening
    • Locating Information
    • Observation
    • Readiness
    • Reading for Information
    • Teamwork
    • Writing

For more information about WorkKeys, visit their website at www.act.org/workkey .
To find out if your company might qualify for WorkKeys services funded by the
Indiana Department of Workforce Development, contact Brenda Johnson, Business Relations Specialist, at
bjohnson@dwd.in.us.

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